TalktoWendys Survey: Wendy is a very popular chain of fast food restaurants. It started its operation in the late 1960s and went on to become one of the biggest food joints in the United States. It has spread its operations across the world and currently runs nearly seven thousand outlets worldwide.
Wendy works with the objective of offering great taste and satisfaction to their customers. This is why they started a survey where customers can participate and give their feedback. The survey is called TalkToWendys. The customers can take the survey at talktowendys.com or wendyswantstoknow.com.
This is the website where customers can go and express their thoughts about various aspects of the restaurant including food quality, service, freshness level, and more. The survey also lets you tell you how satisfied you felt at Wendy’s. Wendy uses the survey data to improve their services. In return, when you complete the survey, you receive a discount coupon you can use at Wendy.
More Details about the TalktoWendys Survey:
TalktoWendys Survey lets the company get invaluable input about their service and quality of food. This helps them understand what exactly the customers like about it and how they can change things to make them better.
All the customers are invited to participate in the survey. When you visit the site talktowendys.com you will see the online form or questionnaire. It doesn’t take very long to fill the form. In fact, in minutes you can fill out everything you need and you will have a discount coupon handy. So, if you have been to the outlet and had good or bad experience, why not fill the survey.
But, only those who have visited the store and bought something can fill the survey. Here are some of the things you would want to know about the online questionnaire:
- Any customer can participate: Wendy encourages every customer to participate in the online survey. This is because it helps them gain important information about their overall service level
- You need a receipt: To make sure that only the genuine customers fill the survey form, you will need the receipt of the store where you visited. You don’t need to send the scanned copy of the receipt to Wendy. However, the online survey asks for some information, which you can easily find on the receipt. You need to enter the store number, date of visit and the time of visit. Someone who doesn’t have the receipt cannot fill this information. This is because you need to provide the time of visit in hours and minutes format. You also need to choose between AM and PM. Only someone who has the receipt can do that. This is matched with their personal record. This helps them prevent any spam surveys.
- Discount Coupon: Once the survey is complete, you receive a coupon code. You need to give the coupon code at the time when you are placing the next order at the restaurant. The coupon code can be used only once. However, you can fill the survey form again with the details of the new visit to Wendy’s. This means that for every unique visit to Wendy’s you can get a discount coupon. This coupon code is not combinable with any other discounts or offers.
How to Participate in the TalktoWendys Survey:
There are two reasons why you should take part in the survey if you like Wendy’s. First is that it gets you the discount coupon and if you are a regular visitor you will get the food at the reduced price on the next visit. Second, it helps Wendy improve their quality and offer better services. Here is how you can fill the survey form (make sure you have the receipt handy):
- Visit the TalktoWendys survey website at talktowendys.com. This web address will redirect you to https://www.wendyswantstoknow.com (the new survey page)
- First of all, choose your preferred language otherwise you may not be comfortable on the page; default is English but you can also choose Spanish or French
- Enter the Restaurant Number of the restaurant of which you wish to provide the feedback. You can find this number on the top of the receipt
- Enter the Date of Visit in the MM/DD/YYYY format or click the calendar icon to choose the date of visit
- Enter the time of visit in HH :MM format (you can choose the value from the dropdowns) and AM/PM. You can find this information on the receipt under the date
- Click ‘Start’ to start the survey
- On the subsequent pages, you will be asked to answer a series of multiple choice questions
Answer all the questions and get a free discount coupon. You can redeem the coupon at any Wendy’s store. Filling the survey is pretty easy and does not take a very long time.